Shipping Costs

• Australia Post Express Shipping — Flat Rate $22
  
• Orders over $150 — FREE Express Shipping
  

All orders are shipped via Australia Post Express to help ensure your plants arrive as quickly and safely as possible.

Authority to Leave

All parcels are sent with Authority to Leave by default.

If your delivery address is often unattended, or parcel theft is a concern in your area, please select the Signature Required option during checkout.

All plants are shipped complete in their pots unless otherwise stated in the listing. Bare-rooted plants are very rarely sent and will always be clearly noted where applicable.

Adding to an Existing Order

If you would like to add additional plants to an existing order, please email us with the items you wish to include and we can arrange this manually where possible.

Alternatively, you may place a second order and then email us to request that the orders be combined.

Please note:

• If multiple orders are placed and no request to combine them is received, the orders will be shipped separately.
  
• We no longer automatically combine separate orders, as some customers prefer to receive multiple parcels individually.
  

When will my order be posted?

Orders received Monday through to Sunday are generally packed and posted on the Monday or Tuesday of the following week.

This schedule helps ensure your plants are prepared, packed, and shipped in the best condition possible for safe delivery.

Please Note

All orders are sent with Express Post only. Please wait till you receive your tracking number when your order is fulfilled. I do not control the post office so although Express Post is always used, it is up to Australia Post how fast or slow the delivery time is.

Need Faster Dispatch?

If you do not want to wait until the following Monday or Tuesday and are happy for your order to be shipped any day of the week, please email:

admin@Plantandleaf.com.au

to request faster dispatch of your order.

This can vary depending on the plant ordered, some are sent in pots, others bare rooted.

Where possible, every plant is packed and posted in its own pot.

Most plants in pots larger than 100mm are sent partially bare rooted in Australia Post shipping boxes. If we can leave the pot in we will, but please expect that you may receive plants with no pot sand roots carefully wrapped up for shipping.

Larger plants may have some of the leaves trimmed to fit in the box however we will usually make this known in the product description.

If you have a PO box, its recommended that you have it shipped there for safety reasons.

Shipping methods may vary depending on the type and size of the plant ordered.

In most cases, plants are shipped complete in their pots to provide the best possible outcome during transit and to minimise stress on the plant.

Some plants may occasionally be shipped bare rooted where appropriate or where specified in the product listing. Any bare-rooted plants will always be clearly noted on the listing prior to purchase.

Once your order has been dispatched, you will receive an email containing your tracking details.

All orders will receive:

• an Order Confirmation email,
  
• a Shipping Fulfilment email with Tracking number.

If you have placed an order and have not received any emails from us, please check your Junk or Spam folder, as automated emails may occasionally be filtered there by your email provider.

We currently ship within Australia to the following states and territories only:

• Queensland (QLD)
  
• New South Wales (NSW)
  
• Victoria (VIC)
  
• South Australia (SA)
  
• Australian Capital Territory (ACT)
  

Unfortunately, due to quarantine and biosecurity restrictions, we are unable to ship directly to:

• Western Australia (WA)
  
• Northern Territory (NT)
  
• Tasmania (TAS)
  

Customers located in restricted states are welcome to arrange a third-party plant concierge or quarantine forwarding service, and we can ship your order to the provider of your choice within our approved shipping areas.